bijj99 Privacy Policy

bijj99 collects personal data through several channels: directly from you when you register an account or interact with our platform, automatically through your use of the bijj99 website and services, and occasionally from trusted third parties such as identity verification providers and payment processors. The categories of personal data we collect are described below.

Account Registration Data: When you create a bijj99 account, we collect your full legal name, date of birth, email address, mobile phone number, and a password of your choosing. This information is required to open and maintain your account. You may also be asked to provide your city or region of residence (for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi) as part of the onboarding process.

Identity Verification (KYC) Data: As part of our Know Your Customer (KYC) obligations, bijj99 may collect copies of government-issued identity documents — such as your Bangladesh National ID card, passport, or driving licence — as well as proof of address documents such as a utility bill or bank statement. Biometric data derived from identity documents (for example, a photograph on a passport) is processed solely for identity verification purposes and is not used for any other purpose.

Financial Data: When you make a deposit or request a withdrawal on bijj99, we collect transaction records including the payment method used (such as bKash, Nagad, Rocket, Upay, Visa, Mastercard, or cryptocurrency wallet addresses), transaction amounts in BDT or equivalent cryptocurrency value, transaction timestamps, and payment reference numbers. bijj99 does not store full card numbers or mobile banking PINs on its servers.

Technical and Device Data: When you access bijj99, our systems automatically record technical information including your IP address, device type, browser type and version, operating system, screen resolution, referring URL, and session timestamps. This data is collected through server logs and cookies. It is used primarily for platform security, fraud detection, and service optimisation.

Behavioural and Usage Data: bijj99 records your activity on the platform, including the games you play, bets you place, amounts wagered and won, session durations, and navigation patterns within the site. This data is used for responsible gaming monitoring, personalisation of your experience, and aggregate analytics. It is not shared with third parties in individually identifiable form.

bijj99 uses the personal data it collects for specific, clearly defined purposes. We do not use personal data for purposes that are incompatible with those originally stated at the time of collection. The primary purposes for which bijj99 processes your personal data are as follows:

• Account Management: To create, maintain, and administer your bijj99 account, including processing login requests, managing account settings, and communicating account-related notices to you.
• Identity and Age Verification: To verify that you are who you claim to be, and to confirm that you are at least 18 years of age, in compliance with bijj99's age restriction policy and applicable anti-money-laundering obligations.
• Payment Processing: To process deposits and withdrawal requests via your selected payment method, including bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard, or cryptocurrency. Financial data is shared with the relevant payment processor solely for the purpose of completing transactions.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, bonus abuse, and other prohibited conduct on the bijj99 platform. This includes automated fraud screening of transactions and betting patterns.
• Responsible Gaming Monitoring: To identify players who may be experiencing gambling-related harm, including through analysis of deposit frequency, session duration, betting escalation patterns, and self-exclusion history. This data is used to trigger responsible gaming interventions where appropriate.
• Customer Support: To respond to your support requests, process complaints, and maintain records of communications for dispute resolution and quality assurance purposes.
• Marketing and Promotions: Where you have provided your consent to receive marketing communications, to send you personalised promotional offers, bonus notifications, seasonal promotions (such as BPL cricket season offers, Eid promotions, and Pohela Boishakh specials), and platform news. You may withdraw consent for marketing communications at any time.
• Legal and Regulatory Compliance: To meet bijj99's obligations under applicable laws, including maintaining transaction records, responding to lawful requests from regulatory or law enforcement authorities, and filing reports required under anti-money-laundering regulations.
• Platform Improvement: To analyse aggregate usage patterns, test new features, and improve the performance, design, and content of the bijj99 platform. Analytics data used for this purpose is anonymised or pseudonymised where possible.

bijj99 processes personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity involved:

• Contractual Necessity: Processing that is necessary to perform the contract between you and bijj99 — that is, to operate your account, process transactions, and deliver the betting and casino services you have signed up for. Without this processing, bijj99 cannot provide its services to you.
• Legal Obligation: Processing that is required in order for bijj99 to comply with applicable legal obligations, including anti-money-laundering laws, record-keeping requirements, and lawful requests from governmental or regulatory authorities.
• Legitimate Interests: Processing that is necessary for the legitimate interests of bijj99 or a third party, provided those interests are not overridden by your privacy rights. Legitimate interests include fraud prevention, platform security, responsible gaming monitoring, and improving the quality of bijj99's services.
• Consent: For certain processing activities — particularly direct marketing communications and non-essential cookies — bijj99 relies on your freely given, specific, informed, and unambiguous consent. Where consent is the legal basis for processing, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

bijj99 uses cookies and similar tracking technologies (including web beacons and session tokens) to operate the platform, remember your preferences, maintain your logged-in session, and gather aggregate analytical insights. A cookie is a small text file placed on your device by the bijj99 website when you visit. Cookies help bijj99 deliver a consistent, functional, and personalised experience across visits.

The cookies used by bijj99 fall into the following categories:

bijj99 does not use third-party advertising or behavioural targeting cookies. We do not permit advertising networks to place cookies on bijj99 pages for the purpose of serving targeted advertisements on other websites.

You can control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, although doing so may impair the functionality of the bijj99 platform — in particular, blocking essential cookies will prevent you from maintaining a logged-in session. Detailed instructions for managing cookies in common browsers (Chrome, Firefox, Safari, Edge) are available through each browser's help documentation.

bijj99 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specific purpose of each disclosure.

• Payment Processors: To facilitate deposits and withdrawals, bijj99 shares transaction-relevant data (such as your bKash or Nagad mobile number, transaction amount, and account reference) with the applicable payment provider. Payment processors operate under their own privacy policies and are bound by data protection obligations.
• Identity Verification Providers: bijj99 uses third-party KYC and age verification services to verify the identity and age of players. Your identity document data is shared with these providers solely for the purpose of completing the verification process. Verification providers are contractually bound to handle your data securely and to use it only for the stated verification purpose.
• Game Technology Providers: Certain game providers (including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi) may receive pseudonymised player identifiers and bet history data necessary to operate their game systems and resolve any game-related disputes. Full personal identity data is not shared with game providers.
• Regulatory and Law Enforcement Authorities: bijj99 will disclose personal data to government bodies, regulators, or law enforcement agencies where required to do so by law, court order, or in connection with the prevention or investigation of financial crime. bijj99 will notify affected players of such disclosures where permitted by law.
• Fraud Prevention Networks: bijj99 may share fraud indicators (such as IP addresses associated with fraudulent activity) with industry fraud prevention networks to protect the platform and its players. Such sharing involves only the minimum data necessary and is conducted on a pseudonymised basis wherever possible.
• Business Transfers: In the event that bijj99 undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

bijj99 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply to the principal categories of personal data held by bijj99:

Upon expiry of the applicable retention period, bijj99 will securely delete or anonymise your personal data in accordance with its data destruction procedures. Where technical constraints prevent immediate deletion (for example, data held in encrypted backup archives), bijj99 will isolate the data from active processing until it can be securely destroyed.

bijj99 respects your rights in relation to your personal data. Depending on the applicable laws in your jurisdiction, you may hold some or all of the following rights with respect to the personal data bijj99 holds about you:

• Right of Access: You have the right to request a copy of the personal data bijj99 holds about you, along with information about how that data is processed. bijj99 will respond to valid access requests within 30 days.
• Right to Rectification: If you believe that personal data bijj99 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain account details (such as your email address) directly within your account settings; for other corrections, contact bijj99 support.
• Right to Erasure: In certain circumstances, you have the right to request that bijj99 delete the personal data it holds about you. This right is subject to legal retention obligations — for example, bijj99 cannot delete transaction records that it is required to retain for anti-money-laundering compliance. Where deletion is not possible in full, bijj99 will explain which data must be retained and why.
• Right to Restrict Processing: You may request that bijj99 restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that bijj99 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You have the right to object to processing of your personal data where bijj99 relies on legitimate interests as its legal basis. You also have an absolute right to object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where bijj99 processes your data on the basis of consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

bijj99 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures are reviewed and updated regularly in line with evolving security best practices.

Key security measures in place at bijj99 include:

• Transport Encryption: All data transmitted between players' devices and bijj99 servers is encrypted using TLS 1.2 or TLS 1.3 with 256-bit SSL certificates.
• Data-at-Rest Encryption: Sensitive personal data (including KYC documents and financial records) stored on bijj99 servers is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within the bijj99 organisation is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to fulfil their specific job functions, and all access is logged and audited.
• Two-Factor Authentication: bijj99 supports and strongly encourages two-factor authentication (2FA) for all player accounts. 2FA adds a critical additional layer of protection against unauthorised account access.
• Intrusion Detection and Monitoring: bijj99 operates continuous automated monitoring of its systems to detect anomalous activity, potential intrusions, and denial-of-service attempts in real time.
• Vulnerability Management: bijj99 conducts regular security assessments, penetration testing, and code reviews to identify and remediate vulnerabilities in the platform before they can be exploited.

While bijj99 takes its data security obligations seriously, no digital system can be guaranteed to be completely invulnerable. You also play a role in keeping your account secure: use a strong, unique password, enable 2FA, and never share your account credentials with any third party. If you suspect that your bijj99 account has been compromised, contact bijj99 support immediately at [email protected].

The bijj99 platform may reference or interact with third-party services — including payment gateways (such as bKash, Nagad, Rocket, and Upay), game technology providers (such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi), and identity verification services. Each of these third-party services operates under its own privacy policy and data protection practices, which are independent of bijj99's Privacy Policy.

bijj99 is not responsible for the privacy practices, data handling, security measures, or content of any third-party service. The inclusion of a third-party payment method or game provider on the bijj99 platform does not constitute an endorsement of that provider's privacy practices. We encourage you to review the privacy policies of any third-party service you interact with in connection with your bijj99 account.

When you initiate a payment transaction on bijj99 using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, you will be interacting directly with the payment provider's interface or API. bijj99 shares only the minimum transaction data necessary to complete your payment and does not have visibility into your full payment account details held by the provider.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bijj99 handles your personal data, please contact the bijj99 Data Protection team using the details below. All contact information is provided as plain text only — none of the following are clickable links.

bijj99 is committed to resolving privacy-related concerns promptly and fairly. If you submit a privacy complaint and are not satisfied with the response you receive from bijj99, you may have the right to escalate your complaint to a relevant data protection authority or regulatory body in your jurisdiction. bijj99 will cooperate fully with any such authority in connection with complaints or investigations relating to this Privacy Policy.

Policy Updates: bijj99 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data processing practices. When we make material changes to this policy, we will notify registered players by email and post a prominent notice on the bijj99 website. The updated policy will include a revised effective date at the top of the document. Your continued use of the bijj99 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated policy, you must stop using the bijj99 platform and may request account closure by contacting [email protected].

Previous versions of this Privacy Policy are archived internally and may be made available upon written request. bijj99 retains archived policy versions for a minimum of three years from the date each version was superseded. All times referenced in this policy and in any related communications are expressed in Bangladesh Standard Time (BST, UTC+6).