bijj99 Responsible Gaming —
Play Smart, Stay Safe

bijj99 was built for players in Bangladesh who enjoy the thrill of sports betting, live casino games, and slots as a form of entertainment. We understand that for the vast majority of our players, gambling is a fun and controlled activity. However, we also acknowledge that for a small number of individuals, gambling can develop into a pattern of behaviour that negatively affects their finances, relationships, and mental wellbeing.

That is why responsible gaming sits at the core of how bijj99 operates. We have built a suite of player-protection tools directly into the bijj99 platform so that every registered player can set meaningful boundaries on their own activity at any time, without needing to speak to anyone. These tools are not an afterthought — they are a fundamental part of the bijj99 experience.

bijj99 is committed to the following principles across its entire operation:

• No gambling by minors: Strict age verification at registration and ongoing monitoring ensures that bijj99 accounts are held only by players aged 18 and above.
• Player empowerment: Every player has full access to deposit limits, loss limits, time-out tools, and self-exclusion, directly within their account settings, at no cost and with no waiting period for protective reductions.
• Early intervention: bijj99's platform monitors player behaviour for indicators of potential gambling harm, including rapid escalation of deposit frequency, late-night session patterns, and repeated loss-chasing. Where concerns are identified, bijj99 may proactively reach out to the player.
• Transparent information: bijj99 provides clear, honest information about the odds of games, the nature of bonuses, and the risks associated with gambling so that players can make fully informed decisions.
• Staff awareness: bijj99 customer support staff are trained to identify players who may be experiencing difficulties and to respond with sensitivity, signposting appropriate resources and tools.

bijj99 operates a strict 18+ age policy. Under no circumstances will bijj99 knowingly allow any person under the age of 18 to register an account, make a deposit, or participate in any form of gambling on the platform. This policy applies to all players accessing bijj99 from Bangladesh and all other regions.

At registration: Every new bijj99 player is required to confirm that they are at least 18 years of age by accepting the terms and conditions. This declaration is a legal undertaking. Providing a false date of birth during registration constitutes fraud and will result in immediate account closure and forfeiture of any funds held in the account.

KYC verification: bijj99 conducts Know Your Customer (KYC) identity and age verification checks on all accounts. Players may be required to submit a copy of their Bangladesh National ID card, passport, or other government-issued document confirming their identity and date of birth before withdrawals are processed or bonuses are released. Accounts that cannot be verified as belonging to an 18+ individual will be suspended.

One of the most effective ways to keep gambling within healthy boundaries is to set a firm cap on how much you deposit over a given time period. bijj99 gives every player the ability to set deposit limits directly from their account settings — no need to contact support.

The following deposit limit periods are available on bijj99:

• Daily deposit limit: A maximum total deposit amount per calendar day (BST, UTC+6).
• Weekly deposit limit: A maximum total deposit amount across any rolling 7-day period.
• Monthly deposit limit: A maximum total deposit amount across any rolling 30-day period.

Deposit limits can be set in BDT (Bangladeshi Taka) and apply across all payment methods, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and cryptocurrency deposits combined.

In addition to deposit limits, bijj99 also offers loss limits and wager limits. A loss limit prevents you from losing more than a specified amount in a day, week, or month. A wager limit caps the total amount you stake across all games and sports bets within the chosen period. These tools work together with deposit limits to give you comprehensive financial control over your bijj99 activity.

Sometimes you need a break — even if you do not feel you have a gambling problem. A bijj99 time-out is a short-term pause on your account that prevents all deposits and gameplay for a defined period. Time-outs are available in the following durations:

• 24 hours — a one-day breather
• 72 hours — a three-day cool-off
• 7 days — a full week away from the platform
• 30 days — a month-long break

During a time-out, your bijj99 account remains open and your balance is preserved, but you cannot log in to gamble or make deposits. Any active bonuses or free spins are paused for the duration. Promotional emails and notifications will be suppressed while your time-out is active.

Time-out activation is immediate. You can request a time-out at any time by visiting your account settings or by contacting bijj99 support at [email protected] (plain text — not a link). Once a time-out has been activated, it cannot be shortened or cancelled early — the full period must elapse before account access is restored.

How to activate a time-out on bijj99:

• 1
  Log in to your bijj99 account

  Access your account using your registered email address and password.

• 2
  Navigate to Account Settings

  Open the account menu and select "Responsible Gaming" or "Player Protection" from the settings panel.

• 3
  Select Time-Out

  Choose your preferred time-out duration from the available options and confirm your selection.

• 4
  Confirm activation

  You will receive a confirmation email to your registered address. The time-out takes effect immediately upon confirmation.

Self-exclusion is a formal, longer-term commitment to stop gambling on bijj99. It is designed for players who feel that their gambling has become problematic, or who simply want to take an extended break with a firm boundary in place. Unlike a time-out, self-exclusion is a serious protective measure with strict conditions.

bijj99 offers self-exclusion periods of:

• 3 months
• 6 months
• 12 months
• 5 years
• Permanent (indefinite)

During self-exclusion, your bijj99 account is fully suspended. You cannot log in, deposit, place bets, or access any gambling feature on the platform. Your account balance at the time of exclusion will be returned to you via your last active payment method (subject to standard verification). Any pending bonuses that have not yet been wagered will be forfeited upon self-exclusion activation.

To activate self-exclusion, contact bijj99 support at [email protected] (plain text — not a link) with the subject line "Self-Exclusion Request". Include your full name, registered email address, date of birth, and your preferred exclusion period. bijj99 will process your request within 24 hours and send confirmation to your registered email. You may also request self-exclusion directly through your account settings if that option is available on your device.

Problem gambling can develop gradually and is often difficult to recognise in oneself. It does not always involve large sums of money — it can affect players at any stake level. The following warning signs may indicate that gambling is becoming a problem rather than a form of entertainment:

• Gambling with money set aside for essential expenses such as rent, groceries, utility bills, or school fees
• Borrowing money from family or friends specifically to fund gambling activity
• Feeling restless, irritable, or anxious when not gambling, or when trying to cut down
• Repeatedly returning to gambling after losing in an attempt to win back losses ("chasing losses")
• Lying to family members or close friends about the extent of your gambling activity or the amount of money involved
• Gambling for longer periods than originally intended, or staking more than planned in a single session
• Neglecting work, studies, family responsibilities, or social relationships due to time spent gambling
• Using gambling as a way to escape stress, depression, loneliness, or other emotional difficulties
• Feeling a need to gamble with progressively larger amounts to achieve the same level of excitement
• Feeling guilt, shame, or regret after a gambling session, but continuing to gamble despite those feelings

The following questions are adapted from widely used responsible gaming assessment tools. Answer honestly. There are no right or wrong answers — this checklist is for your own reflection only and is not recorded by bijj99.

If you feel that gambling is negatively affecting your life, or if you are concerned about the gambling behaviour of someone close to you, please reach out for support. Help is available, and taking the first step — however small — can make a significant difference.

bijj99 takes player wellbeing seriously. If at any point you feel that your gambling on bijj99 is out of control, do not wait — contact bijj99 support immediately at [email protected] (plain text — not a link) with the subject line "Responsible Gaming Help". Our team will respond within 24 hours and can immediately apply protective measures to your account, including emergency self-exclusion, while you seek further support.